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Effective Communication - Level 1

9th February 2018

Full day workshop: 9.00am - 4.30pm
$495 + GST
DUNEDIN
Includes: Workbook / toolkits / tea or coffee on arrival / morning tea / light lunch & afternoon tea.

Effective communication is an essential skill for personal & organisational success. We are all in the relationship business & communication is the glue that holds relationships together.  Interpersonal communication skills are vital for relating to others in both the social & work setting. Effective communication is a ‘life-skill’ upon which sound relationships are established.

WORKSHOP OUTLINE

  • Understanding the key elements of the communication process
  • Ways & means by which we commonly communicate
  • The benefits of effective communication
  • Things that get in the way
  • The power of Body Language – it’s impact & usage
  • The 5 key dimensions of Effective Communication
  • The 5 key Communication Skills
    - Active listening
    - Questioning
    - Paraphrasing/summarising
    - Assertiveness
    - Feedback

    Register your interest